Privacy Policy

PRIVACY POLICY

Effective Date: June 17, 2026

Last Updated: June 17, 2026

Custom Glass Solutions, LLC and its subsidiaries (collectively, “Custom Glass Solutions,” “we,” “us,” or “our”) respect your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website at [www.customglasssolutions.com](https://www.customglasssolutions.com) (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy.

  1. INFORMATION WE COLLECT ABOUT YOU

We collect several types of information from and about users of our Website, falling into two primary categories:

A. Information You Provide Actively to Us

The information we collect on or through our Website may include:

  • Contact Information: Name, corporate/business email address, phone number, and physical commercial or shipping address.
  • Commercial and Request Data: Information provided when you fill out a “Request a Quote” form, submit a “Contact Us” inquiry, or upload drawings, specifications, or engineering requirements for custom glass manufacturing projects.
  • Employment Applications: Information submitted through our active careers portal, including resumes, cover letters, employment history, and education records.

B. Information We Collect Automatically Through Tracking Technologies

When you navigate through and interact with our Website, we and our authorized third-party service providers use cookies, web beacons, pixels, scripts, and digital identifier technologies (collectively, “Tracking Technologies”) to collect certain internet and electronic network activity data.

  1. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, quotes, products, or services that you request from us.
  • To fulfill our obligations and enforce our rights arising from any supply-chain or purchasing contracts entered into between you and us.
  • To process your application for employment when submitted via our careers portal.
  • To notify you about updates, safety notices, or regulatory compliance mandates regarding our manufactured glass products (such as Department of Transportation (DOT) or Federal Motor Vehicle Safety Standards (FMVSS) notifications).
  • To monitor, analyze, and optimize website traffic, performance, and functionality through secure data processing networks. We use Google Analytics, Hotjar, SEMRush, and Screaming Frog for these tasks.
  1. DATA SHARING AND THIRD-PARTY DISCLOSURES

Custom Glass Solutions does not sell, rent, or lease customer marketing lists, user data, or corporate contact info to third parties for commercial gain. We only disclose personal information that we collect as described in this policy:

  • To Service Providers: We pass necessary data to trusted contractors, service providers, and vendors we use to support our business (such as web hosting entities, IT security networks, email distribution systems, and B2B customer relationship management (CRM) software). These entities are contractually bound to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • For Legal Compliance: We may disclose data to comply with any court order, law, or legal process, including to respond to any government, Department of Transportation (DOT), or regulatory request.
  • Safety & Security: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Custom Glass Solutions, our customers, or others, including exchanging information with companies and organizations for fraud protection and network security.

4. STATE-SPECIFIC PRIVACY RIGHTS (U.S. RESIDENTS)

While Custom Glass Solutions is a specialized B2B manufacturer based in Ohio, we serve clients and original equipment manufacturers (OEMs) across the United States. If you are a resident of California (under the CCPA/CPRA) or other states with comprehensive consumer privacy frameworks (such as Texas, Virginia, or Colorado), you have specific rights regarding your personal information, subject to your commercial relationship with us:

  • Right to Know/Access: The right to request disclosure of the specific categories and pieces of personal information we have collected about you, and the categories of third parties with whom we share it.
  • Right to Delete: The right to request the erasure of personal information collected from you, subject to certain exceptions (such as fulfilling active contract data retention rules or legal manufacturing records).
  • Right to Correct: The right to request that we correct inaccurate personal data maintained in our corporate records.
  • Right to Opt-Out: The right to opt out of the “sharing” or “sale” of data. As noted, we do not monetize data, and all automated tracking sharing can be halted instantly via our GPC and Cookie Banner controls.

To exercise any of these rights, please submit a verifiable request via the contact methods listed at the conclusion of this document.

5. CHILDREN’S PRIVACY

Our Website is strictly designed for business-to-business (B2B) commercial operations and corporate procurement. It is not intended for or directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have accidentally collected information from a child under 13, please contact us immediately so we can purge the data from our networks.

6. CHANGES TO OUR PRIVACY POLICY

It is our practice to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page or by updating the revision date at the top of this policy. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

7. CONTACT INFORMATION

To ask questions or comment about this Privacy Policy and our privacy practices, or to formally exercise any of your data access rights, contact us at:

Custom Glass Solutions

12688 State Highway 67

Upper Sandusky, OH 43351

Dedicated Privacy Email:  privacy@customglasssolutions.com

Phone Number: 419-294-4921 (option 7)